Process
Quality
We, at WITS Solutions, strive to ensure Customer Satisfaction by providing quality software and services, on time, every time. We are committed to comply with the requirements of our Quality Management System and to continually improve its effectiveness through Management Reviews of the Quality Objectives."
Quality - A way of life
Quality processes are embedded through the entire life cycle of each project, from conception to the various stages of execution. WITS Solutions has defined and implemented a Quality Management System which is based on the Practices. The Quality Management System is implemented in each one of our projects and support groups. A Software Quality Assurance Group dedicated and independent to the project team guides them towards process adherence and improvements. We believe in quality through teamwork.
Quality an ongoing journey
Our processes and methodologies are constantly monitored by the Software Engineering Process Group and upgraded for capability maturity. A Pro-active Software Quality Assurance Group and a rigorous system of internal quality audits support this process.
Quality Philosophy
At WITS Solutions, quality is not a blip that occurs just at coding time. It is a deeply ingrained philosophy to consistently conform to contractual obligations and fitness for purpose. It revolves around business focus, streamlined processes, continuous improvement and management commitment & support.
With quality beginning when client expectations are set, it progresses right through every milestone in the engagement cycle and is consummated with unmatched post-implementation support. It is aptly defined as the value perceived by customers, through the cost-effective, high quality solutions and services delivered, to address their business needs.
To attain the greatest level of service quality, tested and proven project management skills are deployed. Proactive reviews are actioned and feedback is sought from customers to direct project-level and organizational-level improvements.
WITS Solutions constantly moulds its quality initiatives and casts processes for compliance to internationally recognized standards set by SEI, ISO, Six Sigma and others, assuring clients of superior solutions, delivered on time, at the most effective investment levels.